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The Autumn Centre, Corby: Privacy Policy
The Autumn Centre, Corby: Privacy Policy
Our contact details
Our contact details
The Autumn Centre
Counts Farm Road, Corby, Northamptonshire NN18 8BH
Tel: 01536 264671 Email: info@theautumncentre.co.uk
Last updated: 2 May 2026
The type of personal information we collect
The type of personal information we collect
We currently collect and process the following information:
Stored on the website:
Contact form: Name, phone number, email.
Register on the website: Name and email.
Booking for special events: Name, email and phone number. Online payment details are processed through Stripe and not entered on our website. Offline payments are made in person.
Donations: Name, email, phone and address.
Application for membership: personal details submitted through the website are sent directly by email and not stored on the website. Membership details are stored in our own secure internal server in the Centre office, which is locked.
IP addresses of visitors and registered users of the website are stored on our web server for analytical purposes.
How we get personal information and why we have it
How we get personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
Membership application details: necessary records to help us deliver personalised day centre services and contact you or your next of kin, and contact you about the ongoing programme of The Autumn Centre.
Registration for special events: help us keep you in touch about arrangements for events
Website account holders: for staff and volunteers to enable you to login and access site privileges appropriate to your use.
Donations: to keep a record of donors.
Newsletter sign up: Where you have requested our newsletter, we may use your name and email to send you a general newsletter from The Autumn Centre.
Information
Information
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
Your consent: You are able to remove your consent at any time. You can do this by contacting The Autumn Centre Office, Counts Farm Road, Corby NN18 8BH
Legal obligation: We have a legal obligation to maintain records in order to ensure Safeguarding within the Centre.
Legitimate interest: We have a legitimate interest to maintain up to date records in order to contact you or your next of kin about the services and programme of The Autumn Centre
How we store your personal information
Membership information is securely stored online within Charity Log, (Charity Log' security accreditations). Any offline written records are kept securely locked.
We keep your personal information for 3 months after your membership is terminated at The Autumn Centre. We will then remove any membership information from the website database and Charity Log. If you are a registered user on our website, you can change and delete your own profile information from your online account.
Your data protection rights
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. Please contact us at The Autumn Centre, Counts Farm Road, Corby NN18 8BH if you wish to make an information request.
Your personal information and third parties
Your personal information and third parties
Membership details are stored in Charity Log, a secure third party online records system. We process payments through Stripe.com; payment details are not kept within our own website detabase. Donations, event booking and email newsletters are processed through third party provider Zeffy.com (Zeffy's security statement) in order to fulfil your expressed requests for services at The Autumn Centre.
Your information is not passed to any other agencies or services without your expressed permission, except in case we are required by UK law to do so.
How to complain
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at
The Autumn Centre
Counts Farm Road, Corby NN18 8BH.
You can also complain to the ICO if you are unhappy with how we have used your data.
Information Commissioner’s Office
Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
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